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Frequently Asked Questions

You may browse the sections of our site without being a registered member, just pick your location and area where you want the delivery to be made. For placing an order you do require registration. Add the items to your cart, register with us, fill in your address, pick the suitable delivery time slot and checkout. It is that easy!
When you register with, you provide us with your full name, billing and delivery addresses, e-mail address and contact number. You may select a username and password allowing you access the goodtogo store again without having to fill the details repeatedly.
We do use your contact information to send you offers based on your previous orders and your interests. We are not stalkers though! You may unsubscribe anytime.
Goodtogo store uses your information to provide the specific service related to our store and to enhance and personalize your shopping experience. We, in no way, sell personal information about individual customers (such as name, address, e-mail address, credit card information) to third parties, sell or rent lists of customers or use information about individual customers except to provide the goodtogo store service.
While placing an order, you may give us special shopping and delivery instructions, which we use to pick and deliver the order according to your command.
We take 2 hours for our deliveries for anywhere in Delhi and Gurgaon and we are quite punctual!
No. Delivery is free above INR 250; we charge a small amount as delivery charge below that, but there’s no minimum order amount as such.
Please let us know on or +91 9555 200 600 about the same
Yes, you may call on +91 9555 200 600, follow the instructions and you’ll be made to talk to someone from our team, who’ll receive your order.
We deliver all day from morning 6 o'clock to midnight 12 o’clock. Isn’t that cool? Just pick your time slots and you are good to go!
Yes, you have the liberty to pick any preferable time slot for the current or following day for your delivery.
The current coupon codes would be there flashing on the website/ app always. Use them on the time of checkout.
The delivery address might not be changed, once the order has been placed. However, a few minor corrections can be made like house no, street no or landmark by calling us on +91 9555 200 600.
In a rare case that this happens, please check if the left out item has been billed or not. For clarifications mail or call us on or +91 9555 200 600 respectively.
Please ensure that your order fulfills the requirements of the coupon code applied. If it still doesn’t seem to work, contact us on or +91 9555200600.